WANT TO BE PART OF SOMETHING BIG?

AIM is the multi-channel contact center for Seventh-day Adventist® media outreach in the North American Division. Our main function is to process requests, sense interested persons who may be upgraded for further studies, and refer these interests to local churches. Our personality, efficiency of process, and personal care are to be a positive influence on individuals to study Scripture, surrender their hearts to Christ, and join the Seventh-day Adventist® Church.

The students and volunteers that receive calls, texts, and chats at AIM are preparing their lives for ministry by sharing God’s answers to life’s questions. Their experiences here prepare them for a lifetime of witness, and in many cases for a life’s work as pastors and evangelists.

Open Positions

Please read the full job descriptions below and apply for your position of choice.
Before beginning the application, please take the time to gather employer and reference information before you begin. Once you leave the application, your data is not stored and cannot be retrieved at a later session.

Adventist Information Ministry seeks motivated, detail-oriented, dependable individuals to work in our in-person Contact Center as Customer Service Representatives (CSRs). This is an entry level position and room for advancement is available.

Ideal candidates are:

  • Ministry-minded Seventh-day Adventist Christians
  • Excellent communicators, both written and oral
  • Tech-savvy/digitally native
  • Fast learners
  • Full-time AU Students
  • Available to start training/work in June 2022

Our preference is a candidate willing to invest in this position for a year or more. This is a year-round position well adapted to student schedules.

The CSR position works under the supervision of the Operations Manager and other senior staff.

Essential to the job is a critical thinker—someone who can problem-solve and communicate effectively to meet the needs of those contacting AIM. CSRs interact with people via phone calls, SMS text messages, emails, on social media channels, and through web chat. A professional, friendly demeanor is key to being successful in this role.  

Student applicants must qualify for employment under the student labor policies of Andrews University.

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Adventist Information Ministry seeks an individual to assist with janitorial duties in our office suite. We are located in the ITS building on Andrews University campus.

Responsibilities include but are not limited to:

  • Vaccuuming
  • Sweeping
  • Dusting
  • Mopping
  • Dumping trash (lifting)
  • Wiping down high-touch areas
  • Bathrooms

Our preference is a candidate willing to invest in this position for a year or more. This is a year-round position well adapted to student schedules.

The Custodian position works under the supervision of the Operations Manager and other senior staff.

Essential to the job is a self-starter—someone who can figure out what needs to be done and do it.  We anticipate that the person we hire will work about 10-12 hours per week.

Student applicants must qualify for employment under the student labor policies of Andrews University.

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Adventist Information Ministry seeks an individual with previous IT background or a current Computer Science major to work as a Junior System Admin in our IT department.

AIM works primarily in a Windows environment. On any given day the Junior System Admin can be involved in one or more of the following areas:

  • Network design and maintenance
  • Setting up or maintaining servers
  • Maintaining offsite backup system
  • Email management
  • Maintaining our sophisticated software-driven phone system
  • Maintaining workstation computers, monitors, phones, speakers, and peripherals
  • Building and deploying workstations
  • Management of inventory controls
  • Router and switch configuration
  • Setting up or maintaining databases
  • Maintenance and development of our website(s)
  • Documenting software, procedure or policy development
  • Any other IT related issues that may arise
  • On-call rotation for after-hours support

Our preference is a candidate willing to invest in this ministry for longer than a school year. This is a year-round position well adapted to student schedules.

The Junior System Admin position works under the supervision of the IT Director. They will need to be able to communicate and work closely with AIM Administration and Management.

Essential to the job is a self-starter—someone who can figure out what needs to be done and do it. We anticipate that the person we hire will work about 15 hours per week when school is in session with additional hours during most vacations and summer.

AIM is a ministry of the North American Division which answers the toll-free numbers for many of the church’s media ministries. We are looking for a person that has a strong dedication to the soul-winning mission of the Adventist church.

Student applicants must qualify for employment under the student labor policies of Andrews University. An internship credit can usually be arranged with your department.

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CONTACT US

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